Oz Concept 2 Shipping Policy

The following terms and conditions will apply between you and Oz Concept 2 Rower for the sale and purchase of items advertised on our website and contained in your cart.

Our shipping time frame varies depending on your location and the items you have ordered, but generally speaking your order will be received 1-7 business days from dispatch. The freight company guidelines will also require that someone is present at the delivery address at the time of delivery for any orders weighing over 20kgs.

Delivery

Terms and Conditions for Shipments and returns

Your Shipment

At your door in 3-4 business days max with Priority, 1-7 business days from dispatch. Australia wide using a range of third party providers including Border Express, PackSend, StarTrack, AusPost and other local couriers. The freight company guidelines will also require that someone is present at the delivery address at the time of delivery. We do not deliver to a PO Box or Parcel Locker

Tracked delivery, you will receive the tracking link sent via email.

Returns

14 days return only if not open (postage paid by you). The cancellation period will expire after 14 days from the day that you or a third party indicated by you, other than the carrier, acquired material possession of the last of those goods.

Warranty

2 years manufacturer warranty on Concept 2 rowers. Additional warranty information can be found on the concept 2 website.

6 Months manufacturer warranty on concept 2 rowers. Warranty is transferable. Transfer of warranty information can be found on the concept 2 website.